RETURNS + EXCHANGE POLICY
Gramercy store is happy to offer an exchange for a store credit only.
- Exchange must be within 14 days of purchase
- Store credit is valid for 12 months
- Good must be in original condition; unworn with tags still attached
- Exchanges can be made in-store or by return post. Please note any associated delivery costs are the responsibility of the customer.
Gramercy store will only accept refunds for faulty goods.
- Returns must be within 14 days of purchase.
- No refunds are offered for a change of mind
- No refunds are offered for sale items